DELIVERY TIMES

CHRISTMAS CLOSURE

Our warehouses are shutting 2 weeks over the holiday period from the 24 December until 8 January inclusive. You're still able to place your orders with us, that just means that orders placed during this timeframe will be shipped when we return the week of the 9 January 2023.

However, our concept store The Pottery Eumundi will be open the entire time to cater for all your pottery needs, so if you're in the area make sure to stop by and say hi!

Additionally, you're able to shop at one of our 500 stockists all over Australia and New Zealand. Head over to our Store Locator and find the nearest stockists to you to scratch that pottery itch!

SHIPPING TIMES

At present we are only shipping to Australia , New Zealand and the US.

Shipping times vary depending on location. Please see approximate delivery times listed below:

Australia - Standard services (delivery times location dependant)

New Zealand - 3 - 10 days delivery time

North America - 2 - 3 weeks

SHIPPING INFO

• Orders placed before 9am AEST are usually dispatched on the same day (except during busy periods)
• In-store collection available at our Noosa and Margaret River Showrooms
• Express delivery options also available
• We use repurposed, recycled, and reusable packaging for all our orders
• See FAQs for more info

RETURNS AND EXCHANGES

• We offer replacements for any damage that may have occurred in transit within 24h of receiving your package
• See conditions and procedure in our Return Policy